Jackson Hewitt Teams with BillFloat On Credit Lines

why can’t I get the loan I have a checking account with regions. bank

What has happened? Did you file your taxes with Jackson Hewitt, then apply for the product and complete the account set-up?

How long does it take to get money can I use my regions bank now card I have a acct number n a routing number or I’m on a saving acct for my daughter can I use it

You will not be able to use a Regions Now Card, even though it does have a routing number. The SLOC is not set up to work with prepaid cards.

i am having problems getting on home.billfloat.com cant even get to website or find right one . have active billfloat account also . received partial loan .did not get rest of my loan only got half of my amount due and trying to get the rest . iwent through jackson hewitt also

Thanks, Ray. Other people are having trouble with their Smart Line of Credit, as well. You can see the other comments. I know that some of their executive-level leadership reads this site so they may try to reach out to you. Could you be more specific about what happened? How much did you expect to receive?

We bank with First American Bank in Oklahoma, and couldn’t proceed because our bank is not eligible?

Is there a list of banks available to the public that are accepted by Billfloat?

Interesting. Is your account a prepaid card account, a savings account, a debit card without checks, or a checking account?

It is a checking account, with a check/debit card. No paper checks

Karen, Ray, and Brenda:

I will reach out to their staff about this.

By the way, if anyone else out there is reading this exchange and has their own need for resolution, please let me know either in a comment or via email.

I filed my taxes today and when they tried for a line of credit through bill float it would not work. I have an account already will bill float when i was inquiring about it years ago but never used it. So when i filled in the required fields it recongnized me but when i would go to click continue to go to the next page it would just sit there and never went anywhere. I stayed at jackson hewitt for an hour, we even called bill float but no one would pick up. Very disappointed…

I have been trying to apply with billfloat for a while, but it keeps getting stuck at “we can’t approve you at this time, unexpected system error” when I enter bank info. We use TD BANK, is it not supported or is this just an error? Thanks

Michelle —

The fact that you have a Bill Float account already, but that it would not work at the Jackson Hewitt makes me think that the issue is with something on the Jackson Hewitt end.

To Beth\’s question above, TD Bank should work. The only hold up should be with a prepaid card.

Hi Adam,
I have tried a couple of times through my tax manager on the jackson hewitt website. It will not get further than my personal information, when i click continue it just sits there and won’t go to the bank information. Jackson Hewitt says it isn’t there side, they have been having trouble with everyone. I called Bill Float and they said they are having techinal difficulties
Just sad, they are offering this new line of credit and the bugs aren’t worked out.

We use tcf bank in Minnesota and it say it doesn’t accept our bank.

I tried it again and it is saying our application can not be processed at this time because of system errors and to try again later.

Same thing is happening to me our bank is wells fargo and its not excepting is this a scam or what?

ive been approved for the billfloat loan but cant get any information on when the money will arrive in my account;need money asap please respond

I been trying for weeks to get the loan and bank vertication is not working

I applied Sunday night, which stated I was approved, a d that I was going to get a confirmation email….never received anything in regards as far as an email goes. There’s no way to see that on here either like a summary transaction, like other pages. If someone can get back to me???

BillFloat is answering my emails, but Jackson Hewitt\’s phone center is a stone fortress. The BillFloat CEO is monitoring this site.

I am hearing several problems: Some banks are not willing to take these advances, in some instances there is no verification, and sometimes the applications are not even processing.

you should have just gone to Liberty Tax. I had my taxes prepared and they actually hand you a REAL $50 bill. Also I referred 2 friends and they got 50s and she handed me another $50 for referring. I have $100 instant cash in my pocket

Sounds like a good refund loan substitute!

I attempted to apply the first day it was available and ran into all types of problems. The application finally went through about a week later and they told me I was denied because I had too many inquiries within the last 90 days. However, this is the first loan I have applied for in over a year. I am wondering if every time I tried to complete the application, although it froze on my end, it actually still checked my credit. That is the only thing I can think of. Customer service is a joke. They can’t answer any questions. The only answers I received was “the website should be working later on tonight or tomorrow and keep applying”

I’ve been waiting for my ‘bank verification’ for 2 whole hours at ‘www.billfloat.com/jh’. I now see it isn’t my computer. Jackson Hewitt should stop referring Billfloat, makes them look bad.

tried to set up for loan .cant even get in to apply typed in email and password wont open anything .begin to think this big joke.

Is there a link to apply for this smartline of credit or a phone number

I submitted an application online last wednesday and was approved for $350 and was given a payback date, but I have yet to receive the money in my account. I have not received an email from billfloat/smartline either. Please help

You have to get it at a Jackson Hewitt office and you have to do your taxes with Jackson Hewitt in order to apply for the product.

Did they say that you would only get the money was your return was accepted with the expectation of a refund? Yes, I was under the impression that you could get the advance in two to four days.

I also have tried for two weeks to get this loan at the first week and a half if would freeze at the bank verification.. now it says the is a tecnical error.. when I tried under my husband it says my bank isn’t supported I go though sefcu and am confused to how it worked on mine and says the bank isn’t supported on my husbands…

I went to the Jackson Hewitt office and inquired about it but the individual told me that they didn’t have anything to do with it and that I needed to contact smartline/billfloat and they did not have a number for them.

Hello everyone!!! Just to let you know Jackson Hewitt refers this just to help you out. It is not up to JH to approve you or not. You don’t have to do your taxes to apply for this line of credit so that is not true. Also it takes 3 to 5 buisness days to go to your account. The number for billfloat is 1-877-369-6481 that is the customer service line.

I went to jackson hewitt today an i try to apply for the bill f credit theyre sayin my bank is not available to participate i have first merit bank is this a scam or what thi$ is not a prepaid bank at all can someone please respind to me asap

I went to jackson hewitt today where i been filing wit them for the last 3 years i sign up for the bill float credit but there sayin my bank do not quafity why is that i am a first merit customer an this is not a prepaid account can someone please tell me whats goin on

Alexandria —

This is amazing, surprising…
I am yet to get a comment on this board from anyone that has been able to get the BillFloat SmartLine to work.
Anyone?

I too was approved on Monday for $500, even printed the “Your all set” the funds will be in your back account in 3-5 days. However, when I call they have no record of me, and when I’m able to log in to the home page, noting about the supposed deposit. I have the same question, has anyone ECER received money from Billfloat? If not ill happily go elsewhere!

billfloat told me 2 hours ago they are having technical problems and had no idea if or when we would get my wifes loan she was approved for $750 and only asked for $500. i have been fighting with them for 3 days. enough is enough. they are not off to a good start. further more they also informed it has been this way since day 1

I also, applied for this load .I think this is a scam trying to get our bank info for they can get our money. Scam all over this.Dont make me call my local news. Because chanel 2 will get to the bottom

Did they tell you more about what technical problems they were having, specifically?

Did you go through Jackson Hewitt or were you going through the traditional BillFloat site?

If no one recieved no money from these people even after they said u were approved for it n it’s been more than 3 days then its just a scam I wouldn’t trust them with my information

I believe this is a scam. I am just going to go to HR Block and get there emerald card and there new Emerald gold card.. Should have work out the bugs before offering this.. They lost a customer and I am just going to go to HR Block..

They said the computer crashed and the banks have not been able to get the system up running again.

after a long 1 hour wait on hold then a call back from another cell phone that the number given to call is just a call center and they can do nothing to help. they only email the problem to the finacial department and they handel the transfer. i was also informed by billfloat that they tryed to send it twice to my bank and it was rejected. problem is my bank has no record of any such action. furthermore they are taking monday off for the holiday. with the problems there having they need to be at work. they also dont care if you call the better business bureau.

My Wright Patt credit union was not a qualified bank either

wat website do i have to applie at to get your loanthough jackson hewitt

having an issue with billfloat keep getting the same response not able to recognize you . As a jackson hewitt customer i was looking forward to the ral at least i was approved without any problems. Starting to question all these tax preparer companies motives. People loook forward to getting their money early not having to wait for a whole month!!!!!!

hello.my tax person at Jackson Hewwitt stated i could appy for a 1000 loan.how can i go by doing so

You have to go into a store and do your taxes before you are eligible to apply for the SmartLine of Credit.

from what am reading this web page seem like its a scam. i file yesterday. she put my info in. it said to tried again. as i get home i tried more than a dozen time. i can even get to the same page. with everything am reading. i think i minus just wait for my money. instead of losing partial of it.

when is the deadline for this line of credit?

Nothing works and the cust service is stupid. Error when I put in bank info. Told me there fixing it try next day. Didnt work, Told me to close my account and try again in 24 hours. Now when I enter my citizens bank info it recognizes it as a completely different bank and cause its wrong guess what… an error. Annoying and no one responds to errors

And btw Jackson Hewitt has nothing to due with it. Smartline.billfloat.com that was the site on there computer. Dont even need to do your taxes through them. Most locations have a computer designated to it. If you go to billfloat.com there customer service will help out better than the number Jackson hewitt gives you

And it ain’t a scam owned by PayPal. Just high rates for crap

I am sure http://www.paypal.com it self is a big scam.

I called Jackson Hewitt 3 or 4 times last week because I was having problems applying for the smartline loan. Jackson Hewitt repeatedly informed me that I was not able to go to any of there physical locations to apply and that I didn’t have to file my taxes with them that I’d have to apply on Jackson Hewitt website through my tax manager. I had tried doing this a few times last week and twice this week. It would pull up the application but it wouldn’t let me get past entering my basic info. Now every route I go instead of being told over and over that I CAN’T go to there store and apply I’m being told that I DO. Also, and now when I go to Jackson Hewitt website and go to my tax manager its not bringing up the smartline application anymore. It’s not even showing the smartline application link period anymore.

I believe this to be a scam to get into people’s bank accounts. Since no tax company is able to give out loans this year there is probably millions of people trying to get this loan through Billfloat. This company asks for your bank online password, but says its “not required” and Billfloat states you’d be more likely to get approved if you supply it. So more then likely most people are giving them this information. There also saying they can’t except certain banks. Has anyone thought maybe the banks there not excepting have higher security precautions then the ones they will except. With this company having access into millions of people’s bank accounts they could take a few cents out of every single bank account and it would prob go unnoticed for awhile, or not noticed at all. If this company did this they’d end up with a very decent chunk of money. I have no idea if this could be true or not. I’m saying it because myself among a bunch of others got scammed for some money through a supposed loan company that was being advertised in major and popular newspaper where I live at. The newspaper company even does checks on people and companies that want to advertise certain things in there people. I just wrote this to give people a diff point of view to think about when applying for this loan, in no way at all do I know if this is true or not.

i was going to try the billfloat but after the negative feedback i dont beleive i will thanks everyone for the info

I used bill float. I applied online even used a prepaid money network card from Walmart and received my money in 3 days. I received the money weeks before I filedmy taxes.

I am glad to hear that it worked. You are the first commenter to leave a positive story about your experience. I\’m sure that the comment population biases toward those with negative experiences – that\’s just the nature of how we all run our busy lives. But I am intrigued that it worked with a MoneyCard. By the way, when did you apply?

Thanks for your comment.

I was approved for $750 and received $500. I too was told that they were having technical difficulties, when I tried to get the remaining $250.

Are you likely to use the SmartLine as a line of credit for the near future – perhaps as long as for the next year – or did you apply for it only as a means some money early? This is one of the big questions surrounding the Smart Line.

COMMENT TO FOLLOW TO ADAM RUST I HAVE BEEN SCAMED

I could never get through to any one.

my comment is How Do You Make Go Away dont make much since now but will

I applied yesterday and got an email congratulating me and that I was approved. Have been trying to access my smartline account on thier website but, after I log in I go directly to a screen that says we are processing your application and it stays there and doesn’t go any further. If I was approved as it said in the email why can’t I login to smartline and why does it say we are processing your application…I was under the assumption I was approved already?

I applied for this four months ago…I got half of it and cannot retrieve the rest of my funds, as soon as I log on.it tell me how much I have left…but can’t get it nor get n touch with them..but it’s crazy bc they r getting the money out of my acct every month…Do any one have any kind of contact info if these people..bc emailing them just isn’t working!!!!

Oh my goodness! Impressive article dude! Many thanks, However I am experiencing troubles with your RSS. I don’t understand the reason why I cannot subscribe to it. Is there anybody else having similar RSS problems? Anyone who knows the answer can you kindly respond? Thanks!!

The next time I read a blog, I hope that it doesn’t disappoint me as much as this one. After all, Yes, it was my choice to read through, however I genuinely thought you’d have something helpful to talk about. All I hear is a bunch of complaining about something that you could possibly fix if you were not too busy searching for attention.